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Title

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Banquet Supervisor

Description

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We are looking for a dedicated and experienced Banquet Supervisor to join our team. In this role, you will be responsible for overseeing the planning, coordination, and execution of banquet events, ensuring that all operations run smoothly and efficiently. You will work closely with the banquet team, clients, and other departments to deliver exceptional service and create memorable experiences for our guests. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for hospitality. As a Banquet Supervisor, you will play a key role in maintaining high standards of service, managing staff, and ensuring that all events meet or exceed client expectations. Your responsibilities will include supervising banquet staff, managing event setups and breakdowns, addressing guest concerns, and ensuring compliance with health and safety regulations. If you thrive in a fast-paced environment and have a keen eye for detail, this position offers an exciting opportunity to grow your career in the hospitality industry.

Responsibilities

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  • Supervise and coordinate banquet staff during events.
  • Ensure proper setup, service, and breakdown of banquet events.
  • Communicate with clients to understand and meet their event requirements.
  • Monitor staff performance and provide training as needed.
  • Address guest concerns and resolve issues promptly.
  • Ensure compliance with health, safety, and sanitation standards.
  • Collaborate with other departments to ensure seamless event execution.
  • Maintain inventory of banquet supplies and equipment.

Requirements

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  • Proven experience in banquet or event management.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Knowledge of health and safety regulations in the hospitality industry.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Attention to detail and a commitment to delivering high-quality service.
  • Proficiency in event management software is a plus.

Potential interview questions

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  • Can you describe your experience managing banquet or event operations?
  • How do you handle guest complaints or concerns during an event?
  • What strategies do you use to motivate and manage a team effectively?
  • How do you ensure compliance with health and safety regulations?
  • Can you provide an example of a challenging event you managed and how you resolved issues?
  • Are you comfortable working flexible hours, including evenings and weekends?
  • What steps do you take to ensure a seamless collaboration with other departments?
  • How do you prioritize tasks during a busy event schedule?